Privacy Policy

OmiLinx ("we", "us", or "our") operates the website https://omilinx.com and provides a software-as-a-service platform for social media account management, content publishing, analytics, and automation (the "Service").

We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use OmiLinx.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following information when you create an account or use the Service:

• Name
• Email address
• Company name
• Billing information (processed by third-party payment providers)
• Support communications and inquiries

1.2 Social Media Account Data (via Platform APIs)

When you connect third-party social media accounts (such as Facebook, Instagram, or TikTok), we may access and process data authorized by you through official platform APIs, including:

• Account ID, page ID, or profile ID
• Account name and basic metadata
• Content you publish through the Service (posts, captions, media)
• Public engagement metrics (likes, comments, shares, views)
• Insights and analytics permitted by the platform

Important: OmiLinx does not access private messages, passwords, or login credentials of your social media accounts.

1.3 Automatically Collected Information

We may automatically collect certain information when you use the Service, including:

• IP address
• Browser type and device information
• Usage logs and activity data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information strictly to provide, operate, and improve the Service, including:

• Enabling multi-account social media management
• Publishing and scheduling content on your behalf
• Providing analytics and performance insights
• Operating AI-powered content generation features
• Processing payments and subscriptions
• Providing customer support
• Ensuring platform security and compliance
• Complying with legal and regulatory obligations

We do not sell or rent personal data to third parties.

3. AI & Automated Processing

OmiLinx uses artificial intelligence and automated systems to:

• Generate captions, hashtags, and content suggestions
• Optimize publishing schedules
• Analyze performance trends

AI processing is performed only on data you provide or authorize and is used solely to deliver Service functionality. You retain full ownership of your content.

4. Payment & Billing Information (Paddle)

OmiLinx uses Paddle as its payment processor and merchant of record.

• Payment information is collected and processed directly by Paddle
• OmiLinx does not store credit card or payment details
• Paddle processes data in accordance with its own Privacy Policy

For more information, please review Paddle's privacy practices.

5. Data Sharing & Disclosure

We may share information only in the following limited circumstances:

• Service Providers: Trusted vendors that assist with hosting, analytics, or customer support
• Legal Compliance: If required by law or valid legal request
• Platform Compliance: To comply with Facebook, TikTok, or other platform policies

We never share data for advertising or data brokerage purposes.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

You may request deletion of your data at any time (see Section 9).

7. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Secure server infrastructure
• Access controls and internal permission policies

While no system is 100% secure, we take reasonable steps to protect your information.

8. Cookies & Tracking Technologies

OmiLinx uses cookies and similar technologies to:

• Maintain user sessions
• Improve user experience
• Analyze usage patterns

You may control cookie settings through your browser preferences.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing

You may exercise these rights by contacting us at: support@omilinx.com

10. Platform Compliance Statement

OmiLinx complies with:

• Facebook Platform Policies
• TikTok Developer & API Policies
• Applicable data protection regulations

We only request the minimum permissions required to provide Service functionality and process data strictly according to user authorization.

11. Children's Privacy

OmiLinx is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence. We take appropriate safeguards to ensure data protection consistent with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of the Service after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: